Privacy Policy

Overview

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you use our Service. We utilize your Personal Data to deliver and enhance the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

  1. User Account: An account created specifically for you to access the Service.
  2. Company (referred to as “the Company,” “We,” “Us,” or “Our” in this Policy): Exsegen Genomic Research Pvt. Ltd., 3rd Floor, Plot 240, Road Number 36, Jubilee Hills, Hyderabad, India, 500033.
  3. Service: Includes brain cancer diagnostics, Galenpath Digital Pathology solution, or ELSY Sample tracking application as well as the website https://exsegen.com.
  4. Service Provider: Any individual or entity that processes data on behalf of the Company. This may include third-party companies or individuals engaged by the Company to facilitate the Service, support its operations, or analyze its usage.
  5. You: The individual, hospital, diagnostic laboratory, or healthcare provider accessing the Service.

Updates to Privacy Policy

We may update this Privacy Policy periodically. Updates will be notified by posting the revised Privacy Policy on this website, with the revision date noted at the top.

Information Collected

When using Our Service, We may request certain personally identifiable information to deliver our diagnostic and reporting services. This information may include, but is not limited to:

  1. Email address
  2. First and last names
  3. Contact/Patient details provided by hospitals or diagnostic labs
  4. Usage Data

Usage Data: Includes information automatically collected during your interaction with the Service, such as Internet Protocol (IP) address, browser type, browser version, pages or features accessed, and actions performed within Exsegen.

Use of Your Personal Data

Your personal information is used exclusively to provide and improve our diagnostic services, including supporting clinical workflows, generating diagnostic reports, and monitoring Service performance.

Tracking Technologies and Cookies

We use Cookies and similar technologies to track the activity on Our Service and store certain information. Cookies may include “Persistent” or “Session” Cookies, which are used to provide the Service.

Sharing of Personal Information

We may share Your personal information with:

  1. 1. Service Providers: Trusted third parties assisting us in delivering the Service (e.g., data processors or cloud storage providers).
  2. Legal Compliance: When required by law or legal processes.

Policy Towards Children

The Service is designed to support healthcare providers, hospitals, and diagnostic laboratories in delivering solutions, including those for pediatric tumors. While we do not directly collect information from individuals under the age of 13, any data related to pediatric patients is collected and processed in strict compliance with applicable privacy laws and through authorized healthcare providers.

Contacting Us

For questions or concerns about this Privacy Policy, you can reach us at info@exsegen.com